Terms & Conditions
This website is the product of HADZ Pty Ltd ACN 669547399 operator of this online
platform. WWW.HADZ.AU And trading as “HADZ “When navigating this site, references to
‘we,’ ‘us,’ and ‘our’ pertain to HADZ Pty Ltd. We offer this website, along with all the
information, tools, and services it contains, to you as the user, under the condition that you
agree to comply with all the terms, conditions, policies, and notices set forth herein.
Agreement to our Terms and Condition:
When you use our website and make a purchase, you are entering into an agreement bound by our terms and conditions. This includes all visitors to our site, whether you’re browsing, shopping, or contributing content. We strongly recommend carefully reading our terms of service before proceeding. By accessing any part of our site, you are expressing your agreement to abide by these terms. If you don’t agree with the terms and conditions
outlined in this agreement, please do not access our website or use our services. Please note that these terms are considered an offer, and your acceptance is expressly limited to these terms. Any new features or tools introduced in our current offerings will also be subject to these terms. You can always review the most current version of our terms of service on this page. We reserve the right to update or change any part of these terms by posting updates or changes on our website. It is your responsibility to periodically check for changes. Your continued use or access to the website after such changes are posted indicates your acceptance of those modifications.
Access and Use of our Services:
● Refrain from impersonation or the misrepresentation of affiliations.
● Abstain from any attempts to gain unauthorised access to our system or any user accounts.
● Safeguard your login credentials, including your username and password, with utmost confidentiality.
Data Reliability and Timelines:
User Eligibility and Legal Compliance:
requirements in your state or province of residence, which means you are of the age of
majority in your state or province.
It’s important to note that our products and services are intended for lawful and authorised
use only. By using our services, you agree not to engage in any activities that violate the
laws of your jurisdiction, including copyright laws.
Additionally, you must refrain from transmitting any malicious code, such as malware,
spyware, or any other harmful elements. Please be aware that a breach or violation of any of
these terms will result in the immediate termination of your services.
Pricing Disclosure: All prices are listed in Australian dollars and include GST.”
Revisions to the Service and Pricing:
strive to provide clarity and transparency in our pricing practices.
Prices for our products are subject to change without notice. We reserve the right at any
time to modify or discontinue the service, or any part of the content thereof, without prior
notice. We shall not be liable to you or any third-party for any modifications.
subscription-based service. In the event of any price adjustments concerning the
services we provide, we will provide notification via email no less than 14 days before
the changes take effect. After this notice period, the revised pricing will be applied to
your existing payment details. You do not need to take any action to accept the
updated pricing. However, please note that you are not obligated to accept the price
revision. You have the option to suspend or deactivate the services before the new
pricing plan comes into effect. If you continue to subscribe to our service after
receiving the notice, it is considered an acceptance of the price change.
Delivery:
on our site.
select a delivery date and time window. You agree to furnish us with complete and
accurate information necessary for us to fulfil your order.
guarantee that delivery will be available to your specific location. Please check our
site for a list of available postcode areas.
control may occasionally lead to delays. In such cases, we will make reasonable
efforts to provide notice of the delay as promptly as possible.
the specified delivery address. If you request delivery inside a premise or building
and we agree, you bear responsibility for any loss or damage that occurs beyond the
front door. It is your duty to make appropriate arrangements, including securing any
required permissions for delivery at your location.
engage third-party delivery companies to ensure the efficient delivery of your order.
If you request delivery inside a premise or building and we agree, you bear
responsibility for any loss or damage that occurs beyond the front door. It is your
duty to make appropriate arrangements, including securing any required permissions
for delivery at your location.
inaccurately supplied delivery details.
recommend designating a secure delivery location. In the absence of specific
instructions, HADZ will leave your order at the front door. If you provide delivery
instructions in your order, we will make reasonable efforts to comply with them.
responsibility for your order. HADZ accepts no liability once the product has been
delivered.
the delivery date and time. We will notify you as promptly as possible if such changes
occur.
is to deliver your order to the front of the building. Once your meal box has arrived,
Our drivers will make every effort to locate a secure place for its placement. Please
note that our drivers are unable to buzz apartments or make overnight calls to
customers.
do not hesitate to contact our support team at support@hadz.au.
Refund Policy:
upholding your rights.
cannot process a refund due to associated costs.
items, damage, or deviations from your expectations, please contact HADZ Customer
Support immediately. Our contact details are provided at the end of these Terms.
faulty item, please notify us as soon as possible after delivery. We may request
evidence of the issue and, in certain situations, the return of the item for assessment.
mind. Additionally, we cannot be held responsible for any damage that occurs after
delivery, especially if the products were left outside or if the box was damaged or
stolen post-delivery. The responsibility for the products transfers to you upon
delivery.
for requesting a refund, such as missing items, damage, or non-delivery. We will issue
an appropriate refund after determining that you were charged for a product not
provided as expected. Depending on the circumstances, we may provide a full or
partial refund or issue credits for future deliveries. To qualify for a refund, simply
reach out to our customer service at support@hadz.au within seven (7) days of
receiving your delivery.
Regular Orders and Subscriptions:
charged on a recurring schedule, depending on your chosen frequency. We rely on the
information in your account profile to determine the charge date, which is specified there. If
your credit card payment is declined by your provider for any reason, it may result in
changes to the charge dates.
Your recurring orders are processed using a secure third-party PCI compliant payment
gateway. We do not store your actual card information on our servers, ensuring the security of your payment details.
Additionally, if you purchase a product or service from us, we request certain personal
information from you on our order form. You must provide contact information (such as
name, email, and postal address) and financial information (such as credit card number,
expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble
processing an order, we will use this information to contact you.
You have the flexibility to modify your recurring orders within the provided Cut-Off Period
(cut off period means 11.59 pm on Monday for delivery on Tuesday 7 days later) This period
begins when we charge your credit card for your regular order and lasts for a specific
duration. Requests for changes or cancellations made after the Cut-Off Period for your
immediate upcoming order cannot be accommodated. However, you can still update future deliveries through your account profile.
At any time, you have the option to pause or cancel your recurring orders, provided it’s
within the Cut-Off Period. Simply log in to your account profile to customise your delivery
schedule as per your preferences. Please note that any payments already processed for
orders cannot be cancelled or refunded.
If you require assistance with managing your recurring orders, please don’t hesitate to
contact us. Our support contact details can be found at the end of these Terms.
Important Information About Third-Party Links:
links may direct you to websites not affiliated with us. It’s important to note that we neither
endorse nor recommend the owners, operators, or the information, graphics, materials,
products, or services on these linked websites, unless explicitly stated otherwise.
To the extent allowed by law, we do not assume responsibility or liability for the content,
accuracy, or any products and services available on or through these linked websites. We do not provide any warranties, express or implied, regarding the linked websites or your use of them.
Moreover, we are not responsible for any harm, damages, or issues related to the purchase
or use of goods, services, resources, content, or any other transactions made in connection
with any third-party websites. We strongly advise that you carefully review the policies and
practices of third parties and fully understand them before engaging in any transactions.
Any complaints, claims, concerns, or questions regarding third-party products should be
directed to the respective third party.
Utilising Optional Tools:
nor control these tools. Your acknowledgment and acceptance of these tools are based on
their provision “as is” and “as available,” with no warranties, endorsements, or conditions
from us.
Using optional tools available on the site is entirely at your discretion and risk. It is advised
that you thoroughly understand and agree to the terms provided by the respective
third-party provider(s).
Order Acceptance and Rejection Policy:
User Feedback and Submission Guidelines:
Our Commitment to Online Offerings and Quality:
Disclaimer and Limitation of Liability:
The data, software, and products accessible through the service may contain inaccuracies or typographical mistakes. Furthermore, regular updates and revisions may be applied to the information within the service by us, our suppliers, and service providers.
We, along with our suppliers and service providers, do not offer any guarantees or conditions regarding the appropriateness, reliability, availability, timeliness, or precision of the information, software, product services, and related graphics on the service for any purpose. To the utmost extent allowed by applicable law, such information, software, product services, and related graphics are provided “as is” without any guarantee or condition, including but not limited to implied guarantees or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
To the utmost extent allowed by applicable law, neither we, nor our suppliers, nor our service providers will be accountable for any direct, indirect, punitive, special, or consequential damages, or any damages in any form. This includes, but is not restricted to, damages for loss of use, data, or profits, resulting from or in any way linked to the use or performance of the service, the delay or incapability to use the service, the provision or failure to provide the service, or any information, software, products, and related graphics obtained through the service or emerging from the use of the service. This limitation is valid whether based on a contract, tort, negligence, strict liability, or any other legal theory, even if we or our suppliers and service providers have been alerted to the possibility of damages.
In certain states and jurisdictions where the exclusion or limitation of liability for
consequential or incidental damages is not permissible, the above restriction may not apply. If you are unhappy with any section of the services or any part of the systems, your only and exclusive remedy is to stop using the service.
Release and Indemnity Agreement:
Termination:
accessing our services or any part thereof will also be subject to termination.
Personal Information:
Modifications to Terms of Service:
Unauthorised Actions:
● False Information: Submitting false, misleading, or inaccurate information on the website.
● Malicious Code: Uploading, transmitting, or sharing any malicious code, files, or software that may impact the website’s functionality.
● Spam and Unauthorised Promotion: Engaging in spam or any unauthorised promotional activities on the website.
● Security Interference: Attempting to interfere with the security features of the website or any related website or the Internet in general.
Violation of any of these prohibited uses may result in the termination of your use of the service or any related website.